FAQs

How do we order?

Right here, on our website.
We sometimes do pop-ups around Metro Manila. Follow us on Facebook or Instagram to stay posted.

What are your payment methods?

We accept all major credit cards, GCash, and bank transfers.

Where do you ship?

We ship nationwide via LEX PH or Ninjavan. Same day deliveries can be accommodated until 3 pm, which will be shipped via Lalamove or Grab.

How long will my order take?

Once order is paid:
Within Metro Manila: 1-2 working days
Outside Metro Manila: 2-5 working days
For same day deliveries: Your order can be ready in 3 hours if ordered before 3 pm.

How much is the delivery fee?

Same day delivery will depend on the Lalamove or Grab rate. For shipping via LEX PH or Ninjavan, it will depend on the size and weight of the package.
Within Metro Manila: PHP 100-300
Outside Metro Manila: PHP 150-600

What's your warranty policy?

Check it out here.

Where is the service center?

Our service center is in New Manila, Quezon City.

Who shoulders the shipping for returns and servicing?

Customer will be shouldering the delivery fee. Please message us on Facebook or Instagram to coordinate.